Launch with confidence. Grow without friction.

From technical setup to team onboarding, we guide you through every step so your team stays focused on selling.

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Guided Onboarding

We help you configure your store, connect channels, and go live, all with hands-on support from our onboarding specialists.

Platform Training

Learn how to use Shopamine effectively. Get live training sessions tailored to your use case, team size, and workflows.

Process Integration

We work with you to connect your tools and systems (ERP, CRM, feeds) so your daily operations run without interruption.

Ongoing Support

After launch, we stay available. Whether it is a quick question or a strategy session, you will always have someone to call.

Setup and Support Solutions Built Into One Platform

Migration
Planning

Move from your old system without data loss or delays.

Migration
Planning

We guide your migration step-by-step, mapping data structures and ensuring a smooth transfer of products, customers, orders, and SEO-critical content with zero disruption.

Product Import & Content Training

Learn how to manage catalog data and page content with ease.

Product Import & Content Training

Get hands-on training for importing products, managing attributes, uploading images, and structuring on-site content. You’ll be fully equipped to handle updates without technical help.

Technical Setup
Assistance

Configure domains, email settings, and integrations with expert support.

Technical Setup
Assistance

From DNS and email configuration to setting up ERP or CRM connections, our team ensures every technical layer is in place so you can go live with confidence.

Design, UX Setup & Skin Customisation

Tailor your storefront to match your brand and audience.

Design, UX Setup & Skin Customisation

We help you adjust layouts, colors, typography, and design components to align with your visual identity and UX goals. No coding required — just control and clarity.

Platform Use
Training

Master the backend with guided walkthroughs.

Platform Use
Training

We train your team to navigate the admin panel, manage orders, customers, products, and workflows efficiently. Gain full control over your store from day one.

Business Process
Automation

Learn how to reduce manual work and streamline operations.

Business Process
Automation

Discover how to automate tasks like order processing, inventory updates, and customer segmentation using Shopamine’s built-in logic, triggers, and integrations.

Every feature comes with a clear process to set in motion.

1. Kickoff and Planning Session
1. Kickoff and Planning Session

We open with a dedicated kickoff call to review your business goals, store complexity, and all technical requirements. This step confirms alignment between your team and ours before implementation begins.

2. Shopamine Environment Setup
2. Shopamine Environment Setup

Our team configures your Shopamine environment for your specific use case. This covers domain connection, layout settings, design presets, and initial backend setup, so you launch with a solid foundation.

3. Channel and System Integration
3. Channel and System Integration

We help you connect your sales channels, payment providers, and business systems. Whether you use an ERP, CRM, or external PIM, we make everything work together reliably through our integration tools.

4. Product Catalog and Content Import
4. Product Catalog and Content Import

With your store structure in place, we help you upload products, organize categories, and refine your content. This step includes guidance on SEO, multi-language setup, and content consistency across all platforms.

5. Team Enablement and Training
5. Team Enablement and Training

Your internal team receives live platform training tailored to each role. We make sure everyone can manage orders, launch promotions, and update content using Shopamine independently.

6. Go Live and Continued Support
6. Go Live and Continued Support

Once everything is in place, we walk you through go-live. After launch, you keep direct access to our team for post-launch troubleshooting, optimization guidance, and ongoing strategic support as your business grows.