5 najpogostejših problemov nakupovanja v spletnih trgovinah

Nakupovanje v spletnih trgovinah je danes vse bolj razširjeno, navdušenje nad takšnimi nakupi pa je že zdavnaj zajelo tudi slovenski trg. Spletno nakupovanje namreč prinaša številne prednosti, glavna izmed njih pa je zagotovo možnost nakupov iz udobja lastnega doma. Vseeno pa se lahko ob tem srečamo še z nekaterimi slabostmi. Po branju spodnjih petih najpogostejših problemov se boste lahko nakupovanja v spletnih trgovinah lotili povsem pripravljeni.

1. Slabo delovanje spletne strani

S prvo težavo se lahko soočimo že pred nakupom, saj je povezana s samim delovanjem spletne strani. Naletimo lahko namreč na nedelujoče povezave, zaradi katerih izdelka ne moremo dodati v košarico in zaključiti nakupa. Problem nastane tudi v primeru, da nekje najdemo kodo za popust pri nakupu v spletnih trgovinah, ki je nato iz neznanega razloga ne moremo unovčiti, kar nas zagotovo odvrne od nakupa.

2. Problemi s plačilom in poštnino

Če nam uspe nakup pripeljati do končne faze, lahko nastopi problem pri izvedbi plačila v spletnih trgovinah. Plačilni sistemi lahko namreč zatajijo, zaradi česar zahtevana vsota sploh ne pride do prodajalca, ali pa nakupa ne moremo zaključiti, čeprav imamo na kartici zadostna sredstva. Zgodi se lahko, da nakup že skoraj končamo, nato pa vidimo, da strošek poštnine presega dejansko vrednost naročenih izdelkov, kar je ena izmed velikih slabosti tako tujih kot tudi slovenskih spletnih trgovin.

3. Dostava izdelkov

Veliko težavo nam lahko predstavlja tudi dostava izdelkov, ki lahko pogosto vzame celo nekaj tednov. Včasih pošiljki niti ne moremo slediti in lahko samo čakamo, da se ta pojavi pred našimi vrati. Problem je tudi v tem, da moramo biti za prevzem pošiljke pogosto doma, kar pa zaradi službe in drugih obveznosti seveda ni vedno mogoče.

4. Kakovost izdelkov

V primeru, da uspešno naročimo in prejmemo izdelek, lahko nakup včasih hitro obžalujemo, saj kakovost, velikost ali material izdelkov pogosto niso takšni, kot smo si zamislili, ali pa so bili prikazani v spletnih trgovinah.

5. Vračilo blaga in denarja

Slaba kakovost naročenih izdelkov pogosto vodi do želje po vračilu blaga. Pomembno je, da si že pred samim nakupom preberete politiko vračila blaga in denarja določene spletne trgovine, saj nekatere strani te storitve ne ponujajo ali pa jo še dodatno zaračunajo.

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